I would suggest you to try the steps from the link given below:ī) Open command prompt, right click in the left corner when the Start window appear and select command prompt (admin).Ĭ) At the command prompt, copy and paste (or type) the following command and then press ENTER: Then select “Network Adapter” troubleshooter and then follow the on-screen instructions. First select “Internet connections” troubleshooter.į. Type “Troubleshooting” in the search box and hit enter.ĭ. Please follow the below methods and check the issue:Ī. Does this issue occur while connecting it through a wired network? Have you made any changes on the computer prior to the issue?ģ. What is the security software installed on your computer?Ģ. To help you suggest more steps to resolve the issue, I would appreciate if you could answer the following questions:ġ.
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